Frequently Asked Questions

Everything you need to know about shopping with PIXI.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that final sale items are not eligible for return.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different fits and silhouettes.

Are your materials sustainably sourced?

At PIXI, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines will be calculated at checkout based on your specific location.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.